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Posit PBC offering Posit Workbench and Posit Connect, is the only provider offering a fully integrated, enterprise-grade analytics bundle that combines development (Workbench), publishing (Connect), and structured training and enablement, within a single platform that natively integrates with Snowflake.
The vendor shall provide Posit PBC software including 50 Posit Workbench licenses and 100 Posit Connect licenses; access to all software functionality for creating, developing, administering, publishing, managing, and sharing analytics applications; administrative access for designated agency personnel; user access for authorized agency personnel; a software licensing subscription that includes maintenance, updates, technical support, and customer service throughout the contract term; technical support during normal business hours in the Central Time Zone with an escalation process for critical issues; documented response and resolution time objectives; customer service for subscription administration, account management, user onboarding, licensing, and configuration assistance; support through email, telephone, and an online support portal; routine software maintenance, security updates, bug fixes, and product enhancements at no additional cost; access to online documentation, user guides, release notes, knowledge base articles, training materials, and self-service resources; and a Service Level Agreement describing system availability, planned maintenance windows, performance expectations, and support commitments.
Source: BidBuy (Illinois) (bid 27-482DPH-FINAN-B-53550), retrieved via the Illinois BidBuy open-bids board. View the official posting , always confirm requirements and deadlines with the issuing agency.