Request for Proposals
20260624 - Enterprise Phone Replacement
The Susquehanna Regional Transportation Authority (SRTA), dba rabbittransit is requesting Proposals for the services described as follows. The Authority will receive proposals for all labor, supervision, project management, hardware, software, licensing, implementation, configuration, testing, training, support, and related services necessary to replace SRTA’s existing Cisco Unified Communications Manager platform and associated administrative desk phones. The NICE CXone Customer Service call center platform is outside the scope of this solicitation and must remain operational and unaffected throughout implementation. Please review the complete Solicitation to determine if your services are suitable. Proposers are invited to submit responses describing your firm’s capabilities believed to satisfy SRTA’s specialized needs described within this Solicitation. SRTA/rabbittransit serves and maintains locations in Adams, Columbia, Cumberland, Dauphin, Franklin, Harrisburg City, Montour, Northumberland, Perry, Snyder, Union and York Counties.
All proposals and contracts are subject to all applicable Commonwealth and Federal laws and to a financial assistance contract between the Federal Transit Administration (FTA) and the Pennsylvania Department of Transportation (PennDOT).
All costs incurred by Proposers in the development of their proposals in responding to this RFP are the sole responsibility of the Proposers. No such costs will be reimbursed by the Agency. Furthermore, Proposers must not include such costs as part of their cost proposals to perform any work described in this RFP.
Please obtain the full specification by sending visiting PennBid.net All materials, questions, addenda, and submissions will be addressed via the PennBid.net platform.
Due:
2:00 PM October 14, 2026
SRTA hereby notifies all proposers that in regard to any contract entered into pursuant to this RFP advertisement or solicitation, disadvantaged business enterprises (DBE’s) will be afforded
full opportunity to submit proposals in response and will not be subjected to discrimination on
the basis of race, color, sex or national origin in consideration for an award. The Authority
reserves the right to postpone, accept or reject any and all proposals and to waive any
informality in the RFP process as the Authority deems in any of its own best interest. Proposals
received after the specified closing time will be considered late proposals and will not be
evaluated for award. Misdirected submittals will not be accepted.
We post new telecommunications opportunities in Pennsylvania as agencies publish them. Get them in one email — free, and unsubscribe whenever.
Most Pennsylvania work asks for the two below, and the solicitation documents are where it’s stated. One prequalification covers both — on this bid and the next.
A surety’s written statement that it expects to bond you up to a stated amount, subject to final underwriting. It’s what an agency asks to see before they take your bid seriously.
Source: Susquehanna Regional Transportation Authority (solicitation 252010), retrieved via a public procurement portal. View the official posting, and always confirm requirements and deadlines with the issuing agency.