- Title
- Hourly Based Information Technology Services (HBITS)
- Detail
- Overview
- This Solicitation is a Request for Proposals (hereinafter “Solicitation” or “RFP”) issued by the New York State (NYS) Office of General Services (OGS), Procurement Services for Hourly Based Information Technology Services (HBITS) as specified herein for all Authorized Users eligible to make purchases under the Contracts resulting from this Solicitation. This Solicitation outlines the terms and conditions and all applicable information required for submitting a Bid. Bidders should pay strict attention to the Bid submission date and time to prevent disqualification. Bidders are strongly encouraged to read the language of this Solicitation thoroughly and to precisely follow the instructions included in the Solicitation and all attachments. This Solicitation and the resulting Centralized Contracts shall outline the procedures and methods used by Authorized Users, OGS, and Contractors to provide Authorized Users with a method for procuring Hourly Based Information Technology Services. A breakdown of responsibilities between the Authorized User, the OGS HBITS Team, and the Contractors is explained in Section 7, Task Order Terms and Conditions. This Solicitation shall result in new Centralized Contracts to replace the current Centralized Contracts under Award Number 23158. The Centralized Contracts shall be awarded for up to five (5) years with a two (2) year extension option. The Centralized Contracts shall be awarded statewide using not-to-exceed (NTE) rates. This RFP shall be awarded based on Best Value. Award will be made to the forty-five (45) highest-scoring Bidders. The state encourages Minority- and Woman-Owned Business Enterprise (MWBE), Small Business Enterprise (SBE), and Service-Disabled Veteran-Owned Business (SDVOB) participation in any Contract resulting from this Solicitation either as a Contractor or Subcontractor. Please see Sections 6.21 and 6.22 for additional information.
- Description
- Office of General Services
Group 73012 – Hourly Based Information Technology Services (HBITS)
Solicitation 23311
Bid Opening – August 12, 2026
Please review all of the documents carefully. Completed bid response submission due date August 12, 2026, by 1:30 p.m.
New York State Office of General Services
Procurement Services
38th Floor, Corning Tower, Empire State Plaza
Albany, NY 12242
Attn: Bid Enclosed – Solicitation 23311
This bid consists of a total of thirty-seven (37) files, consisting of one (1) Solicitation, one (1) Solicitation - Redline, nine (9) Solicitation Updates, one (1) combined Solution Update, two (2) Response to Bidder Questions, one (1) Pre-Bid Conference document, one (1) Pre-Bid Conference Recording, five (5) Appendices, one (1) Appendix D - Redline, and fifteen (15) Attachments.
- Pdf Text
- Corning Tower, Empire State Plaza, Albany, NY 12242 | https://ogs.ny.gov/procurement | customer.services@ogs.ny.gov | 518-474-6717
Solicitation 23311_v4_07222026
Request for Proposals (Updated July 22,
2026)
BID OPENING
DATE: August 12, 2026
TIME: 1:30 P.M. ET
TITLE: Group 73012 – Hourly Based Information
Technology Services
SOLICITATION NUMBER: 23311 Classification Codes: 43, 80, 81, 82, 83, 84, & 86
CONTRACT PERIOD: Five (5) years with a two (2) year extension option
DESIGNATED CONTACTS: In accordance with the Procurement Lobbying Law [State Finance Law § 139-
j(2)(a)], the following individuals are the Designated Contacts for this Solicitation.
All questions relating to this Solicitation must be addressed to the Designated Contacts.
Email Address: ogs.sm.ps_hbits@ogs.ny.gov
David Gambacorta, CMS 3
Phone (518) 473-6914
Katherine Bradley, CMS 2
Phone (518) 473-8537
Email: ogs.sm.ps_hbits@ogs.ny.gov
Antonia Obeya, CMS 1
Phone (518) 474-0912
Email: ogs.sm.ps_hbits@ogs.ny.gov
Bidder’s Federal Tax Identification Number:
(Do Not Use Social Security Number)
NYS Vendor Identification Number:
(See New York State Vendor File Registration Clause)
Legal Business Name of Company Bidding:
D/B/A – Doing Business As (if applicable):
Street
City State County Zip Code
Email Address: Company Web Site:
If applicable, place an “x” in the appropriate box(es) (check all that apply)
NYS Small Business
# Employees
Service-Disabled Veteran
Owned Business
NYS Minority Owned
Business
NYS Women Owned
Business
If you are not bidding, place an “x” in the box and return this page only.
WE ARE NOT BIDDING AT THIS TIME BECAUSE:
OGS Use Only: # of Binders/Packages: __________ # of USB Flash Drives ______ Documented by: ______________
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Bidder Certification and Affirmation
Bidder certifies and affirms as follows:
1. This Bid is an irrevocable offer for 270 days from the date of submission to the New York State (“NYS”)
Office of General Services (“OGS”), or for such longer period as is set forth in the Solicitation.
2. The Bidder can and will provide and make available, at a minimum, the Products, deliverables and/or
services as described in the Solicitation.
3. The Bidder has read and understands the provisions of the Solicitation, and all appendices, attachments,
and exhibits attached thereto, including Appendix A – Standard Clauses for New York State Contracts
and Appendix B – General Specifications.
4. The information contained in this Bid is complete, true, and accurate.
5. The Bidder understands and agrees to comply with the requirements of the Procurement Lobbying Law,
State Finance Law § 139-j and § 139-k, and with OGS’s procedures relating to permissible contacts
during a procurement as required by State Finance Law § 139-j(3) and § 139-j(6)(b). Such requirements
and procedures are posted at https://ogs.ny.gov/acpl.
The signer affirms under penalties of perjury that he or she is duly authorized to legally bind the Bidder referenced
above and that he or she signed this Bidder Certification as the legally binding act of the Bidder.
Print Full Bidder Entity Name
By:
Signature of Person Authorized to
Legally Bind the Bidder
Print Name of Signatory
Print Title of Signatory
Date
RETURN THIS PAGE AS PART OF BID
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Technology Services (HBITS)
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Procurement Services
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CONTENTS
1. INTRODUCTION ....................................................................................................................................... 7
1.1 Overview..................................................................................................................................................... 7
1.2 Scope ......................................................................................................................................................... 7
1.3 Estimated Quantities .................................................................................................................................. 8
1.4 Key Events/Dates ....................................................................................................................................... 8
1.5 Pre-Bid Conference .................................................................................................................................... 8
1.6 NYS Contract Reporter .............................................................................................................................. 9
1.7 Bidder Questions ........................................................................................................................................ 9
1.8 NYS Comptroller Approval ......................................................................................................................... 9
1.9 Summary Of Policy and Prohibitions On Procurement Lobbying .............................................................. 9
1.10 Definitions ................................................................................................................................................. 10
1.11 Appendices and Attachments................................................................................................................... 12
1.12 Conflict of Terms ...................................................................................................................................... 13
2. BIDDER QUALIFICATIONS .................................................................................................................... 13
2.1 Continuous Operation .............................................................................................................................. 13
2.2 IT Staff Placements .................................................................................................................................. 13
2.3 Verifiable Staff Placement Sales .............................................................................................................. 14
3. SPECIFICATIONS ................................................................................................................................... 14
4. BID SUBMISSION ................................................................................................................................... 14
4.1 Performance and Bid Bonds .................................................................................................................... 14
4.2 NYS Vendor File Registration .................................................................................................................. 14
4.3 Format of Bid Submission ........................................................................................................................ 14
4.4 Administrative and Technical Proposal .................................................................................................... 15
4.5 Financial Proposal .................................................................................................................................... 18
4.6 Content ..................................................................................................................................................... 19
4.7 Bid Pricing Submittal ................................................................................................................................ 21
4.8 Bid Envelopes and Packages................................................................................................................... 22
4.9 Bid Delivery .............................................................................................................................................. 23
4.10 Important Building Access Procedures .................................................................................................... 23
4.11 Bid Deviations .......................................................................................................................................... 23
4.12 Bid Opening Results................................................................................................................................. 23
4.13 Proposal Security ..................................................................................................................................... 24
4.14 Bid Liability ............................................................................................................................................... 24
4.15 Firm Offer ................................................................................................................................................. 24
4.16 NYS Reserved Rights .............................................................................................................................. 24
4.17 Incorporation ............................................................................................................................................ 25
5. METHOD OF AWARD ............................................................................................................................. 25
5.1 Method of Award ...................................................................................................................................... 25
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5.2 Proposal Weighting .................................................................................................................................. 26
5.3 Proposal Evaluation Teams ..................................................................................................................... 26
5.4 Administrative Proposal Screening .......................................................................................................... 26
5.5 Mandatory Minimum Qualifications Review ............................................................................................. 26
5.6 Technical Proposal Evaluation (70 Points) .............................................................................................. 26
5.7 Financial Proposal Evaluation (30 Points) ............................................................................................... 27
5.8 Final Score ............................................................................................................................................... 28
5.9 Procurement Guidelines for Authorized Users ......................................................................................... 28
5.10 Notification of Award ................................................................................................................................ 29
5.11 Debriefing ................................................................................................................................................. 29
6. CONTRACT TERMS AND CONDITIONS ............................................................................................... 29
6.1 Contract Term and Extensions ................................................................................................................. 30
6.2 Short-term Extension................................................................................................................................ 30
6.3 Contract Survival ...................................................................................................................................... 30
6.4 Price ......................................................................................................................................................... 30
6.5 CPI Price Update ...................................................................................................................................... 31
6.6 Price Structure .......................................................................................................................................... 32
6.7 Minimum Order ......................................................................................................................................... 32
6.8 Invoicing and Payment ............................................................................................................................. 32
6.9 Contract Administrative Fee ..................................................................................................................... 33
6.10 Audits........................................................................................................................................................ 34
6.11 Services Warranty .................................................................................................................................... 34
6.12 Subcontractors ......................................................................................................................................... 34
6.13 Contract Administration ............................................................................................................................ 36
6.14 NYS Financial System (SFS) ................................................................................................................... 37
6.15 Accessibility of Web-Based Information and Applications Policy............................................................. 37
6.16 RESERVED .............................................................................................................................................. 37
6.17 N.Y. State Finance Law § 139-l ............................................................................................................... 37
6.18 Consultant Disclosure .............................................................................................................................. 38
6.19 Insurance .................................................................................................................................................. 40
6.20 Report of Contract Usage......................................................................................................................... 40
6.21 Contractor Requirements and Procedures for Participation by New York State Certified Minority- and
Women-Owned Business Enterprises and Equal Employment Opportunities for Minority Group
Members and Women .............................................................................................................................. 41
6.22 Participation Opportunities For New York State Certified Service-Disabled Veteran Owned Businesses
.................................................................................................................................................................. 43
6.23 Diesel Emission Reduction Act ................................................................................................................ 46
6.24 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or
Equipment ................................................................................................................................................ 46
6.25 Overlapping Contract Services................................................................................................................. 46
6.26 Preferred Source Products ....................................................................................................................... 46
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6.27 NYS Vendor Responsibility ...................................................................................................................... 46
6.28 NYS Tax Law Section 5-a ........................................................................................................................ 47
6.29 “OGS or Less” Guidelines ........................................................................................................................ 48
6.30 Non-State Agencies Participation in Centralized Contracts ..................................................................... 48
6.31 Extension of Use ...................................................................................................................................... 48
6.32 New Accounts .......................................................................................................................................... 49
6.33 Centralized Contract Modifications .......................................................................................................... 49
6.34 Drug and Alcohol Use Prohibited ............................................................................................................. 49
6.35 Traffic Infractions ...................................................................................................................................... 49
6.36 Contract Documents; Electronic Format .................................................................................................. 49
6.37 Purchasing Card Orders........................................................................................................................... 50
6.38 Technology and Security Requirements .................................................................................................. 50
6.39 Work in the United States......................................................................................................................... 50
6.40 Use of New York State Branding ............................................................................................................. 50
6.41 Non-Compete Agreements....................................................................................................................... 50
7. TASK ORDER TERMS AND CONDITIONS............................................................................................ 51
7.1 Authorized User Identifies Need for Position ........................................................................................... 51
7.2 Initiating Task Order Requests ................................................................................................................. 51
7.3 Task Order Number Assignment .............................................................................................................. 53
7.4 Task Order Review ................................................................................................................................... 53
7.5 Candidate Submission ............................................................................................................................. 54
7.6 Authorized User Candidate Selection Process ........................................................................................ 58
7.7 Candidate Placement Requirements ....................................................................................................... 62
7.8 Requirements During the Engagement .................................................................................................... 64
7.9 Selected Candidate Replacements/Cancellations ................................................................................... 67
7.10 Additional Contractor Requirements ........................................................................................................ 68
7.11 E-Procurement System ............................................................................................................................ 73
7.12 Additional Requirements from Authorized Users ..................................................................................... 73
APPENDICES
Appendix A – Standard Clauses for New York State Contracts (June 2023)
Appendix B – General Specifications (April 2016)
Appendix C – Federal Funding Agency Mandatory Terms and Conditions (October 2023)
Appendix D – Contract Modification Procedure
Appendix E – Data Processing Requirements
ATTACHMENTS
Attachment 1 – Financial Proposal
Attachment 2 – NYS Required Certifications
Attachment 3 – Encouraging Use of New York State Businesses in Contract Performance
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Attachment 4 – Insurance Requirements
Attachment 5 – HBITS Contract (How to Use)
Attachment 6 – HBITS Contract (Forms)
Attachment 7 – Job Titles, Skill Levels, and Regions
Attachment 8 – Mandatory Minimum Qualifications
Attachment 9 – Bidder Information Questionnaire
Attachment 10 – Subcontractor Information Sheet
Attachment 11 – Technical Proposal Submission
Attachment 12 – Bidder Submission Checklist
Attachment 13 – Report of Contract Usage
Attachment 14 – Bidder Questions Form
Attachment 15 – Certification Under Executive Order No. 16
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1. INTRODUCTION
1.1 Overview
This Solicitation is a Request for Proposals (hereinafter “Solicitation” or “RFP”) issued by the New York State
(NYS) Office of General Services (OGS), Procurement Services for Hourly Based Information Technology
Services (HBITS) as specified herein for all Authorized Users eligible to make purchases under the Contracts
resulting from this Solicitation.
This Solicitation outlines the terms and conditions and all applicable information required for submitting a Bid.
Bidders should pay strict attention to the Bid submission date and time to prevent disqualification. Bidders are
strongly encouraged to read the language of this Solicitation thoroughly and to precisely follow the instructions
included in the Solicitation and all attachments.
This Solicitation and the resulting Centralized Contracts shall outline the procedures and methods used by
Authorized Users, OGS, and Contractors to provide Authorized Users with a method for procuring Hourly Based
Information Technology Services. A breakdown of responsibilities between the Authorized User, the OGS HBITS
Team, and the Contractors is explained in Section 7, Task Order Terms and Conditions.
This Solicitation shall result in new Centralized Contracts to replace the current Centralized Contracts under
Award Number 23158. The Centralized Contracts shall be awarded for up to five (5) years with a two (2) year
extension option. The Centralized Contracts shall be awarded statewide using not-to-exceed (NTE) rates.
This RFP shall be awarded based on Best Value. Award will be made to the forty-five (45) highest-scoring
Bidders.
The state encourages Minority- and Woman-Owned Business Enterprise (MWBE), Small Business Enterprise
(SBE), and Service-Disabled Veteran-Owned Business (SDVOB) participation in any Contract resulting from this
Solicitation either as a Contractor or Subcontractor. Please see Sections 6.21 and 6.22 for additional information.
1.2 Scope
Under this Contract, Authorized Users will issue competitive Task Orders; review submissions from Contractors;
and perform a preliminary Candidate technical evaluation, interview Candidates, perform a post interview and
cost evaluation, and hire Hourly Based Information Technology Services (HBITS) staff based on their Position
requirements.
There are IT Services expressly excluded from the scope of the resulting Contracts. In many instances, such
services are available for purchase under other OGS Centralized Contracts. Excluded services include:
● Deliverable-based IT Services
● Project-based IT Services
● Web hosting
● Installation work which is considered Public Works
o Historically, the New York State Bureau of Public Works has maintained that installation,
maintenance and repair of equipment attached to any wall, ceiling or floor or affixed by hard wiring or
plumbing is public work. In contrast, installation of a piece of equipment which is portable, or a “plug-
in” free-standing unit would not be considered public work. This Solicitation does not authorize
installation where the equipment becomes a permanent part of the building structure or is otherwise
incorporated into the fabric of the building (i.e. installation on a wall, ceiling or floor in a fixed location,
or affixed by hard-wiring or plumbing). See Appendix B – General Specifications (April 2016), Clause
7 Prevailing Wage Rates - Public Works and Building Services Contracts. For questions about
whether a proposed work constitutes public work, please contact the New York State Department of
Labor’s Bureau of Public Work District Office in a specific area. A listing of district offices and contact
information is available at: https://www.labor.ny.gov/workerprotection/publicwork/PWContactUs.shtm.
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1.3 Estimated Quantities
A Contract resulting from this Solicitation shall be an Indefinite Delivery, Indefinite Quantity (IDIQ) Contract. No
specific quantities are represented or guaranteed, and the State provides no guarantee of individual Authorized
User participation. The Contractor must furnish all quantities actually ordered at or below the Contract prices. The
anticipated dollar value of the award for this Solicitation, based on historical purchases under previous awards, is
approximately $150 million annually. The historical dollar value listed in this Solicitation is only an estimate. The
individual value of each resultant Contract is indeterminate and will depend upon the number of Contracts issued
and the competitiveness of the pricing offered. OGS reserves the right to adjust the contract value based on
spend. Authorized Users will be encouraged to purchase from Contractors who offer the Products and pricing that
best meet their needs in the most practical and economical manner. See Appendix B Estimated/Specific Quantity
Contracts and Participation in Centralized Contracts.
By submitting a Bid, Bidder acknowledges the foregoing and agrees that actual good faith purchasing volumes
during the term of the resulting Contracts could vary substantially from the estimates provided in this Solicitation.
1.4 Key Events/Dates
Event Date Time
Solicitation Release January 30, 2026 N/A
Closing Date for First Round of Bidder Questions February 5, 2026 5:00 PM ET
Registration Deadline for Pre-Bid Conference March 12, 2026 5:00 PM ET
Pre-Bid Conference March 19, 2026 TBD
OGS Procurement Services’ Responses to First Round of
Bidder Questions March 31, 2026 N/A
Closing Date for Second Round of Bidder Questions April 10, 2026 5:00 PM ET
OGS Procurement Services’ Responses to Second Round of
Bidder Questions July 22, 2026 N/A
Bid Opening / Due Date for Bids August 12, 2026 1:30 PM ET
Contract Approval Date / Award Publish Date Upon OSC Approval N/A
*Updates to the Solicitation will be distributed on the OGS website and the New York State Contract
Reporter
1.5 Pre-Bid Conference
A Pre-Bid Conference will be held at the time and date indicated in Key Events/Dates. Attendance at the Pre-Bid
Conference is not mandatory, but it is recommended that all Bidders attend the Pre-Bid Conference. A Bidder
shall register for the Pre-Bid Conference by sending an email to OGS.sm.PS_HBITS@ogs.ny.gov on or before
the “Pre-Bid Conference registration due” date indicated in Key Events/Dates. The email should indicate the
Bidder’s legal business name and the name and title of Pre-Bid Conference attendees.
The Pre-Bid Conference will be held via webinar. Webinar information will be provided to registered attendees
prior to the Pre-Bid Conference. If technological issues arise during the Pre-Bid Conference, participants shall
immediately email or call the agency contact. If the technological issues are attributable to the State and cannot
be immediately resolved, the Pre-Bid Conference will be re-scheduled.
The purpose of the Pre-Bid Conference is to review Bid submission procedures and to gather Bidder questions
related to the Solicitation. Questions will be permitted and may be answered verbally at the Pre-Bid Conference.
However, answers may be deferred and included in the written and official OGS response to Bidder questions,
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which will include answers to all submitted questions, and will be posted on the OGS website in accordance with
the Bidder Questions section. Answers given at the Pre-Bid Conference are unofficial and not binding.
1.6 NYS Contract Reporter
Bidders must register with the New York State Contract Reporter (“NYSCR”) at https://www.nyscr.ny.gov in order
to receive notifications about this Solicitation. Navigate to the “Find Contracts” page to register for your free
account, create an Opportunity Profile, and select Category/Classifications matching your business interests.
Select “Turn on e-Alert notifications” to receive an email notification when a Solicitation is issued matching your
selected Category/Classifications, and to receive email updates regarding selected ads. In order to receive e-mail
notifications regarding updates to the content or status of a particular ad, you must view the ad and then select
“Notify me if this ad updates” on the right-hand side of the ad. Bidders also have the option to bookmark ads for
future reference by selecting “Bookmark this ad” when viewing an ad..
If you do not opt-in to receive e-Alert notifications and select “Notify me if this ad updates” on a particular
ad, you will not receive e-mail notifications regarding updates for the ad. This includes e-mail
notifications regarding the posting of the question and answer document and updated Solicitation
documents.
1.7 Bidder Questions
All questions regarding this Solicitation should be submitted using Attachment 14 – Bidder Questions Form, citing
the applicable Solicitation document name and document section. The completed form must be emailed to
OGS.sm.PS_HBITS@ogs.ny.gov by the date and time indicated in the Key Events/Dates section. Questions
submitted after the deadline indicated may not be answered. A Bidder is strongly encouraged to submit questions
as soon as possible. OGS reserves the right, but is not required to, issue responses to late inquiries.
Answers to all questions of a substantive nature will be provided to all prospective Bidders in the form of a
question and answer document which will be posted to the OGS website and will not identify the Bidder asking
the question. Any updates to Solicitation documents will also be posted to the OGS website. Notification of these
postings will be included in the NYS Contract Reporter ad for the Solicitation (see 1.6 NYS Contract Reporter). Be
advised that submission of responses that do not reflect and take into account updated information may result in
your Bid being deemed non-responsive to the Solicitation and rejected from consideration.
If Bidder intends to submit a Bid that deviates from the requirements of the Solicitation in any way, the proposed
Bid Deviations should be submitted during the Questions period so that they may be given due consideration prior
to the submission of Bids. See Bid Deviations for additional information.
1.8 NYS Comptroller Approval
In accordance with Section 112 of the State Finance Law, a Contract resulting from this Solicitation shall not be
valid, effective or binding upon the State until such Contract has been approved by the Office of the New York
State Comptroller (“OSC”). Purchase orders or other procurement transactions issued under such Contract(s)
may also be subject to OSC approval.
1.9 Summary Of Policy and Prohibitions On Procurement Lobbying
Pursuant to State Finance Law § 139-j and § 139-k, this Solicitation includes and imposes certain restrictions on
communications between OGS and a Bidder during the procurement process. A Bidder is restricted from making
contacts from the earliest posting, on a governmental entity’s website, in a newspaper of general circulation, or in
the procurement opportunities newsletter of intent to solicit offers/Bids through final award and approval of the
Procurement Contract by OGS and, if applicable, the Office of the State Comptroller (“restricted period”) to other
than designated staff unless it is a contact that is included among certain statutory exceptions set forth in State
Finance Law § 139-j(3)(a). Designated staff, as of the date hereof, are identified on the first page of this
Solicitation. OGS employees are also required to obtain certain information when contacted during the restricted
period and make a determination of the responsibility of the Bidder pursuant to State Finance Law §139-j and
§139-k. Certain findings of non-responsibility can result in rejection for Contract award and, in the event of two
findings within a four-year period, the Bidder is debarred from obtaining governmental Procurement Contracts for
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four years. Further information about these requirements can be found on the OGS website at:
https://ogs.ny.gov/acpl/
1.10 Definitions
Capitalized terms used in this Solicitation and the resultant Contract(s) shall be defined in accordance with
Appendix B Definitions, or as below.
“Active Contractor” shall mean a Contractor who is eligible to receive all new Form 1s posted by the OGS
HBITS Team for a particular Contract year.
“Administrative Fee” shall refer to the quarterly fee payable to the State in the amount of three-quarters (3/4) of
one (1) percent (0.75%) for all sales (including sales to both Executive and Non-Executive Agencies) under this
Contract. Costs associated with travel or any other authorized expenses that are billed to the State are excluded
from the Administrative Fee.
“Annual Contractor Evaluation” or “Annual Evaluation” shall mean the evaluation of Contractors on the
performance of their contractual duties done by the OGS HBITS Team on an annual basis.
“Best Value” shall mean the basis for awarding a Contract for services to the Bidder which best optimizes
quality, cost and efficiency among Responsive and Responsible Bidders. See State Finance Law § 163(1)(j).
“Bid Deviation” shall refer to any variance submitted or proposed by a Bidder, which deviates from, adds
extraneous terms to, conflicts with or offers an alternative to any term, condition, specification, or requirement of
the Solicitation.
“Business Day(s)” shall refer to Monday through Friday from 8:00 AM – 5:00 PM ET, excluding NYS Holidays
and federal holidays.
“Candidate” shall mean a person proposed by a Contractor in response to a request from an Authorized User,
prior to selection by an Authorized User.
“Contractor” shall mean the holder of the Contract and the entity that is wholly and solely responsible for the
performance of the services provided under the Contract from both its own employees, subcontractors, and
independent contractors.
“EEO” shall mean Equal Employment Opportunity.
“Engagement” shall mean the period of time that a Selected Candidate works for an Authorized User.
“EST” shall mean prevailing Eastern Standard Time.
“Executive Agency” or “Executive Agencies” shall mean all state departments, offices or institutions but, for
the purposes of this RFP, excludes the State University of New York, NYS Office of the State Comptroller, New
York State Education Department, New York State Teachers Retirement System, New York State Office of the
Attorney General, the City University of New York, and the New York State Insurance Fund. Furthermore, such
term shall not include the legislature and the judiciary. For the sake of clarity, the term “Executive Agency” does
not include any public benefit corporation, public authority, school district, or local government entity.
“Government” or “Governmental Entity” shall mean an entity at the federal, state, county, city, or provincial
level.
“HBITS” shall mean Hourly Based Information Technology Services.
“Hourly Bill Rate” shall mean the hourly rate that the Contractor will receive for services provided to the
Authorized User by the Selected Candidate.
“Inactive Contractor” shall mean a Contractor who is not eligible to receive any new Form 1s posted by the
OGS HBITS Team for a particular Contract year.
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“Job Title” shall mean the Job Titles set forth in this RFP and resulting Contract. A listing of each Job Title and
corresponding description is included in Attachment 7 - Job Titles, Skill Levels, and Regions.
“Mandatory Qualifications” shall mean the Job Title and corresponding description along with the Skill Level
and corresponding number of months of required experience that the Authorized User selects for their requested
Position(s).
“May” denotes the permissive in a Contract clause or specification. Also see “Will.”
“MWBE” shall refer to a business certified with NYS Empire State Development (“ESD”) as a Minority- and/or
Women-owned Business Enterprise.
“Must” denotes the imperative in a Contract clause or specification. Also see “Shall.”
“N/A” is a common abbreviation for not applicable or not available, used to indicate when information in a certain
field on a table is not provided, either because it does not apply to a particular case in question or because it is
not available.
“Non-Executive Agency” shall mean, for the purposes of this RFP, the State University of New York, NYS
Office of the State Comptroller, New York State Education Department, New York State Teachers Retirement
System, New York State Office of the Attorney General, the City University of New York, and the New York State
Insurance Fund. Furthermore, such term shall include the legislature, the judiciary and any public benefit
corporation, public authority, school districts, or local Government Entity.
“NTE” shall mean not to exceed the price listed on the published Contract price list. Contractor cannot quote or
sell a Service for more than the NTE Price.
“NYS Holidays” shall refer to the legal holidays for State employees in the classified service of the executive
branch, as more particularly specified on the website of the NYS Department of Civil Service. This includes the
following: New Year’s Day; Dr. Martin Luther King, Jr. Day; Washington’s Birthday (observed); Memorial Day;
Juneteenth; Independence Day; Labor Day; Columbus Day; Veterans’ Day; Thanksgiving Day; and Christmas
Day.
“NYS Vendor ID” shall refer to a unique ten-character identifier issued by the NYS Office of the State Comptroller
(OSC) when the vendor is registered on the Vendor File System.
“OGS HBITS Team” shall mean Office of General Services Hourly Based Information Technology Services
Team.
“OGS Procurement Services” shall mean a business unit of OGS responsible for establishing Centralized
Contracts.
“Preferred Source Products” shall refer to those Products that have been approved in accordance with New
York State Finance Law § 162.
“Preferred Source Program” shall refer to the spec
- Contacts
- Name
- David Gambacorta
- Role
- Designated Contact
- Email
- ogs.sm.ps_hbits@ogs.ny.gov
- Phone
- (518) 473-6914
- Title
- Contract Management Specialist 3
- Name
- Katherine Bradley
- Role
- Designated Contact
- Email
- ogs.sm.ps_hbits@ogs.ny.gov
- Phone
- (518) 473-8537
- Title
- Contract Management Specialist 2
- Name
- Antonia Obeya
- Role
- Designated Contact
- Email
- ogs.sm.ps_hbits@ogs.ny.gov
- Phone
- (518) 474-0912
- Title
- Contract Management Specialist 1
- Bid Number
- 23311
- Cat Review
- At
- Aug 4, 2026
- Method
- openrouter
- Taxonomy
- construction
- Ogs Detail
- Files
- Name
- Solicitation - Redline
- Name
- Solicitation Updates #1-9
- Name
- Solicitation Update #1
- Name
- Solicitation Update #2
- Name
- Solicitation Update #3
- Name
- Solicitation Update #4
- Name
- Solicitation Update #5
- Name
- Solicitation Update #6
- Name
- Solicitation Update #7
- Name
- Solicitation Update #8
- Name
- Solicitation Update #9
- Name
- Responses to Bidder Questions
- Name
- Responses to Bidder Questions 2
- Name
- Appendix A – Standard Clauses for New York State Contracts
- Name
- Appendix B – General Specifications
- Name
- Appendix C – Federal Funding
- Name
- Appendix D – Contract Modification Procedure
- Name
- Appendix E – Data Processing Requirements
- Name
- Attachment 1 – Financial Proposal
- Name
- Attachment 2 – NYS Required Certifications
- Name
- Attachment 3 – Encouraging Use of New York State Businesses in Contract Performance
- Name
- Attachment 4 – Insurance Requirements
- Name
- Attachment 5 – HBITS Contract (How to Use)
- Name
- Attachment 6 – HBITS Contract (Forms)
- Name
- Attachment 7 – Job Titles, Skill Levels, and Regions
- Name
- Attachment 8 – Mandatory Minimum Qualifications
- Name
- Attachment 9 – Bidder Information Questionnaire
- Name
- Attachment 10 – Subcontractor Information Sheet
- Name
- Attachment 11 – Technical Proposal Submission
- Name
- Attachment 12 – Bidder Submission Checklist
- Name
- Attachment 13 – Report of Contract Usage
- Name
- Attachment 14 – Bidder Questions Form
- Name
- Attachment 15 – Certification Under Executive Order 16
- Name
- Pre-Bid Conference Recording
- Group Number
- 73012
- Categorized By
- llm
- Detail Fetched
- Yes
- Bid Opening Date
- Aug 12, 2026
NYS Office of General ServicesIssuing agency·Albany, NY·via the NYS Office of General Services Procurement Services