Orange County — General ServicesIssuing agency·New York·via the nyscr.ny.gov statewide procurement bulletinWe post new telecommunications opportunities in New York as agencies publish them. Get them in one email — free, and unsubscribe whenever.
Questions are due by 4:00 pm on JULY 30 to: generalservices@orangecountygov.com
The County of Orange (“County”) is seeking a vendor to install, maintain, host and operate a web-based inmate
communication system, including telephones, tablets and money kiosks at the Orange County Correctional Facility
(“OCCF”).
I. BACKGROUND. The OCCF is equipped to house up to eight hundred and two (802) inmates in up to nineteen
(19) housing units. During calendar year 2025, OCCF’s average daily population was four hundred sixty-seven
(467) inmates.
II. CURRENT COUNTY INMATE COMMUNICATIONS SYSTEM. Global Tel*Link Corp. a/k/a GTL a/k/a ViaPath is
currently providing inmate communications services to the County at the OCCF. Currently telephone service
is provided by kiosks in the housing units. There are currently approximately 100 inmate telephones kiosks
and one (1) telecommunications device for the deaf (TDD).
III. OVERVIEW. The successful offeror (“Vendor”) awarded a contract (“Contract”) as a result of this RFP will
install, maintain, host and operate a web-based inmate communication system, including telephone, tablets
and money kiosks at OCCF (“System”). The Contract will result in no cost to the County and the County must
receive the percentage of System revenue proposed by Vendor in response to this RFP. Vendor shall own all
the System components and equipment including the telephones, the tablets, and the money kiosks. The
System must be a hosted, Internet based application that is securely accessible by OCCF administration via
the Internet from anywhere, at any time, including from mobile devices such as cellphones and tablets. The
System must include telephone, inmate tablets along with lobby and booking money kiosks.
Business enterprises awarded an identical or substantially similar procurement contract within the past five years:
None.
Source: New York State Contract Reporter (CR# 2137476), retrieved via the nyscr.ny.gov statewide procurement bulletin. View the official posting , always confirm requirements and deadlines with the issuing agency.
