We post new it & software opportunities in Georgia as agencies publish them. Get them in one email — free, and unsubscribe whenever.
The purpose of this RFP is to obtain proposals for a utility billing software and Customer Information System (CIS) that will meet all core functions as defined in the requirements and keep pace with Augusta's current and future needs. The software must integrate all aspects of our utility services including customer account management, billing and collections, meter reading systems and software, asset and work order management software, and customer payment and portal systems. It is expected that the selected vendor will assume responsibility for leading the implementation of the software solution in partnership with an Augusta appointed project manager, including any data conversion that may be required to transition from the current software.
AUD may enter into a professional services agreement with the vendor that best meets our needs and provides the best value inclusive of implementation, data conversion and migration, training, and support.
The selected vendor will provide a utility billing software and CIS that integrates all aspects of Augusta's utility services, including customer account management, billing and collections, meter reading systems and software, asset and work order management software, and customer payment and portal systems. The vendor will lead implementation, data conversion, migration, training, and support in partnership with an Augusta-appointed project manager. The software must integrate with Tyler MUNIS, IAS World, Itron Temetra, Cityworks, support ESRI-compliant mapping, and support Single Sign On with Active Directory. The system must accommodate tiered water billing, stormwater utility billing, multiple billing cycles, late fee calculations, and other specified billing and reporting requirements.
Source: Georgia Procurement Registry (solicitation PE-72155-NONST-2026-000000197), retrieved via the Georgia Procurement Registry (DOAS). View the official posting , always confirm requirements and deadlines with the issuing agency.
