The City of Atlanta, on behalf of the Department of Aviation, is procuring a centralized Social Media and Customer Feedback Dashboard for Hartsfield-Jackson Atlanta International Airport (HJAIA) Customer Experience (CX) Division, with work performed in Atlanta, GA.
The issuing agency is the City of Atlanta, and the procurement method is Competitive Sealed Bid.
The scope includes software and services related to customer feedback, social media monitoring, data processing, and IT consulting, as indicated by NIGP codes such as Customer Service Evaluation Services, Systems and Executive Software, and Software Maintenance and Support Services.
The buyer contact is Jeremias Cirilo, reachable at jcirilo@atlantaga.gov or 770-639-7467.
Method
Competitive Sealed Bid
Documents
1 file
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Deliver a dashboard for the Hartsfield-Jackson Atlanta International Airport (HJAIA) Customer Experience (CX) Division.
Posted Scope of Work
The City of Atlanta on behalf of the Department of Aviation will shortly undergo a Multi-Step Sealed Bid process comprised of a prequalification phase as the initial step, followed by an Invitation for Bid (IFB) towards the procurement of a centralized Social Media and Customer Feedback Dashboard for the Hartsfield"Jackson Atlanta International Airport (HJAIA) Customer Experience (CX) Division.
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What is the procurement method for this solicitation?
The procurement method is Competitive Sealed Bid, specifically a Multi-Step Sealed Bid process with a prequalification phase followed by an Invitation for Bid (IFB).
Who is the buyer contact for this solicitation?
The buyer contact is Jeremias Cirilo, reachable at jcirilo@atlantaga.gov or 770-639-7467.
What is the due date for this solicitation?
The due date is October 7, 2026, at 02:00 PM ET.
Full source recordEvery field Georgia Procurement Registry published, untouched
Title
MS-IFB/DOA/2609-1270053/Social Media and Customer Feedback Dashboard
Detail
Fields
Invite
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Contact Name
Jeremias Cirilo
Description
The City of Atlanta on behalf of the Department of Aviation will shortly undergo a Multi-Step Sealed Bid process comprised of a prequalification phase as the initial step, followed by an Invitation for Bid (IFB) towards the procurement of a centralized Social Media and Customer Feedback Dashboard for the Hartsfield"Jackson Atlanta International Airport (HJAIA) Customer Experience (CX) Division.
Category Type
Information Technology
Contact Email
jcirilo@atlantaga.gov
Contact Phone
(770) 639-7467
Status
Open
Listing
Title
MS-IFB/DOA/2609-1270053/Social Media and Customer Feedback Dashboard
Surety · through Light RFPprequal free · bid bond free · p&p 3%
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Source: Georgia Procurement Registry (solicitation PE-66062-NONST-2027-000000487), retrieved via the Georgia Procurement Registry (DOAS). View the official posting, and always confirm requirements and deadlines with the issuing agency.
City of AtlantaIssuing agency·Atlanta, GA·via the Georgia Procurement Registry (DOAS)