- Title
- TO PROVIDE TRANSPORTATION SERVICES for OLDER ADULTS
- Bid Type
- RFP
- Pdf Text
- ERIE COUNTY
REQUEST FOR PROPOSAL (RFP) TO PROVIDE
TRANSPORTATION SERVICES for OLDER
ADULTS
RFP # 2026–043VF
[7/20/2026]
________________
Erie County Department for the Aging
EDWARD A. RATH COUNTY OFFICE BUILDING
95 FRANKLIN STREET
BUFFALO, NY 14202
COUNTY OF ERIE, NEW YORK
REQUEST FOR PROPOSALS (“RFP”)
RFP # 2026–043VF
TO PROVIDE TRANSPORTATION SERVICES for OLDER ADULTS
I. INTRODUCTION
The County of Erie, New York (the “County”) is currently seeking Proposal Statements
from qualified vendors interested in providing TRANSPORTATION SERVICES for the Erie
County Department for the Aging (“The Department”). The Department strives to reach and
provide transportation services to registered Erie County residents who are unable drive
themselves over the age of 60, their caregivers and to disabled residents under the age of 60 who
need transportation services.
The Department is interested in working with proposer(s) to improve transportation
services for current and future clients by providing more options for weekday rides.
II. CURRENT EFFORT
The Department’s Going Places transportation program is a partnership between the
Department, which performs the dispatching and scheduling function, and various local
municipalities and not-for-profit entities which operate vans for transporting ambulatory and
wheelchair bound older adults. Rides being provided currently have an order priority: medical,
nutrition/food shopping, education/employment, social services, social activities and personal
shopping/errands.
To expand and supplement the number of rides provided by the existing fleet, the
Department is requesting proposals from other transportation providers to provide us with
additional medical and non-medical transportation services.
A. Currently, the Department uses a mixed model for scheduling and dispatching Monday
through Friday, 8:30 am – 4:30 pm. For example, each agency/municipality that
participates in the Going Places Van Service operates independently of each other in
terms of the days of the week they have van service, the number of vans they have on
those days, the daily service hours of the vans, client eligibility to be served, and how
they are compensated from the Department.
B. The Department is faced with the challenge of serving all residents of the County with
the current fragmented transportation system. This applies to both the Department’s
transportation system, as well as the region. There are areas that are not being served
currently by the Going Places Van service. With the potential in having over 300,000
older adults by 2030, 46,000 more than 2024, adding new ride options to the
Department’s transportation system will be crucial to meet demands of the future.
C. Program Specifications
• Transportation service is designed to assist older adults’ access to essential
medical, shopping, and other assistance deemed necessary by the Erie County
Department for the Aging.
• Consumers seeking transportation assistance will call the Erie County Department
for the Aging’s Going Places Transportation Service to schedule their trips. Erie
County will be responsible for gathering all trips and gathering all necessary trip
information. A Going Places dispatcher will then contact the proposer’s staff with
trip information based on the request from transportation consumer. Erie County
will give at least 24-hour advance notice to schedule a trip. In cases when 24-hour
notice is not feasible, the vendor will, to the best of its ability, try to accommodate
the request for transportation service.
• After trip referral is made by Going Places dispatcher to the proposer call center
staff. A return confirmation correspondence will be made by the proposer’s staff
to the Going Places dispatcher that the trip has been received. For instances when
the proposer can successfully arrange transport for the older adult, the proposer
will let the Going Places dispatcher know the ride has been scheduled within 48-
hours of receiving trip referral. After ride is scheduled through proposer, Going
Places dispatcher will instruct consumers to contact Going Places to arrange for
the return trip. Only in instances when either trip takes place outside of the regular
working hours of Going Places dispatcher staff, will the consumer be instructed to
contact the proposer call center to communicate about either leg of their trip. If
the proposer is unable to accommodate the request, the proposer’s staff will call
Going Places dispatcher to inform them that proposer is unable to meet the
request for service within 48 hours of receiving the trip referral.
• The designated hours of operation for the Going Places dispatch under this
transportation service will be Monday through Friday from 8:30am to 4:30pm.
Pickups after 3:30pm may be required for those who have medical appointments
which run beyond regular hours of operation. In these instances, consumers will
be instructed to call the proposer’s call center to schedule their pickup to return
home.
• Riders are to receive curb-to curb transportation services. Riders should be ready
for transport 15 minutes before pickup time. Drivers are not responsible for aiding
riders out of the house but may assist to and from and also on or off van as the
riders need. In instances when a rider has gone shopping, rider should have no
more than 4 bags, and driver is not obligated to assist client with moving bags into
their homes.
• Transporters must adhere to the 30-minute initial leg pickup times, that consists of
15 minutes before the appointment time, to 15 minutes after. Pickup attempts
outside of this window are not subject to cancellation fees.
• Transporter must pick up a rider within 30 minutes of being notified a client is
ready for return trip. If client has a preset pickup time, the client must be picked
up no more than 30 minutes after the preset time. Any preset pickup that exceeds
the 30-minute window is not subject to any cancellation fees.
III. FUTURE STATE
While the Department is focused on providing transportation to the residents of Erie
County to meet their current needs, it is our intent to position ourselves for future demographic
growth and service success. As current funding streams decline or remain flat funded, it will
become more difficult to serve our clients in a timely manner. We believe we need to broaden
the offerings in the types of transportation we offer, and the way it is delivered is key to meet
future transportation demand.
Erie County Department for the Aging expects proposer to have transportation services
available at least 8 hours a day (Monday – Friday), especially in matters where a client may have
an urgent need to get specific location by appointment time. For this service, we expect the
proposer to have call center staff available at least 8 hours a day to ensure that clients can be
assisted before, during and after the trip.
By broadening the method and types of transportation services the Department offers, it
will allow clients more flexibility in using the service at a time that is convenient for them. This
flexibility would help to alleviate some of the burden on the Going Places system during the day,
especially if the trip is far outside the normal area of operations for the van(s) in that area. This
service will be a backup in such instances where the Going Places vans are not in service or
available.
IV. PROPOSALS
Proposers interested in providing services to the Department are invited to respond to this
request.
It is the County’s intent to select the Proposer(s) that provide the best solution for the best
County’s needs.
The County reserves the right to amend this RFP. The County reserves the right to reject
any or all the proposals, or any part thereof, submitted in response to this RFP, and reserves the
right to waive formalities, if such action is deemed to be in the best interest of the County. The
County reserves the right to request additional information from any proposer. The County
reserves the right to award negotiated contracts to one or more proposers.
This RFP is not intended and shall not be construed to commit the County to pay any
costs incurred in connection with any proposal or to procure or contract with any firm.
The County will only contract with firms that do not discriminate against employees or
applicants for employment because of race, creed, color, national origin, sex, age, disability,
marital status, sexual orientation, citizenship status protected by New York State and Federal
laws.
V. PROPOSAL PROCEDURES
A. ANTICIPATED SCHEDULE OF PROPOSAL
The following schedule is for information purposes only. The County reserves the right to
amend this schedule at any time.
Issue RFP: July 20, 2026
Pre-Proposal web conference call: Monday, August 10, 2026 from 2:00 pm – 3:00 pm
EST
Erie County Department for the Aging- TO PROVIDE TRANSPORTATION SERVICES
for OLDER ADULTS CONFERNCE CALL INFO RFP# 2026-043VF
Join from the meeting link
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Meeting number (access code): 2499 115 9728
Meeting password: utWiGnTi683
Tap to join from a mobile device (attendees only)
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Join by phone
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Join from a video system or application
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You can also dial 173.243.2.68 and enter your meeting number
Proposals Due: August 28, 2026
Selection Made: October 9, 2026
Contract Signed: Following all necessary County approvals
Questions regarding this RFP may be submitted to Randall.Hoak@erie.gov up to
August 14, 2026.
B. GENERAL REQUIREMENTS
1. Each proposal shall be prepared simply and economically avoiding the use of
elaborate promotional materials beyond what is sufficient to provide a complete,
accurate and reliable presentation. Proposals shall be nor more than fifteen (15)
pages.
2. Cost proposals MUST BE SUBMITTED SEPARATELY from proposal in a sealed
envelope and as an individual electronic document.
3. Four (4) originals must be submitted. Proposals MUST be signed. Unsigned
proposals will be rejected. One (1) copy of the proposal shall be submitted
electronically to Marjorie.Chapman@erie.gov.
4. Submissions of the proposals shall be directed to:
Commissioner Randy Hoak
Erie County Department for the Aging
95 Franklin Street, 13th Floor
Buffalo, NY 14202
All proposals must be delivered to the above office on or before August 28, 2026
by 4:00 pm. Proposals received after the above date and time will not be
considered. The County is under no obligation to return proposals.
5. NO COMMUNICATIONS OF ANY KIND WILL BE BINDING AGAINST THE
COUNTY, EXCEPT FOR THE FORMAL WRITTEN RESPONSES TO ANY
REQUEST FOR CLARIFICATION.
6. Proposers may be required to give an oral presentation to the County to clarify or
elaborate on the written proposal. Those proposers will be notified to arrange specific
times.
7. No proposal will be accepted from nor any agreement awarded to any proposer that is
in arrears upon any debt or in default of any obligation owed to the County.
Additionally, no agreement will be awarded to any proposer that has failed to
satisfactorily perform pursuant to any prior agreement with the County.
8. Certified Minority Business Enterprise/Women’s Business Enterprise (MBE/WBE)
proposers should include the Erie County certification letter with the proposal.
9. If Proposer is a Veteran Owned Business, Proposer should include letter indicating
company is 51% or more Veteran-Owned.
10. By submitting this proposal, Proposer understands and agrees there must be
compliance with federal, state and local laws in regard to privacy practices and
safeguards. Therefore, proposals must include Proposer’s privacy practices and
procedures i.e. client confidentiality policy. Proposer’s practices and procedures must
thoroughly address possible breach situations.
11. The proposing agency, company or entity must be based in the United States.
All Proposers submitting proposals must include a cost proposal in a separate
sealed envelope clearly labeled with the proper name, due date of proposal,
proposal name “TO PROVIDE TRANSPORTATION SERVICES for OLDER
ADULTS RFP# 2026-043VF” and Cost Proposal.
VI. SCOPE OF PROFESSIONAL SERVICES REQUIRED
Background:
The Erie County Department for the Aging provides an array of services to support the
older adults, disabled individuals and caregivers of Erie County. Transportation services are a
growing need for the demographic in which we serve. With more people needing assistance, and
the fragmented network of transportation in the region, the Department is looking for assistance
in meeting the needs of residents by expanding the number of ride providers. We currently
transport clients to medical appointments and to 4 Social Adult Day locations Monday - Friday.
The budget for this program is up to $480,000 over a 1-year time frame.
Successful Proposal:
The Department is interested in developing a sustainable, countywide transportation
system capable of serving Erie County’s older adults, their caregiver, and residents who may be
disabled and under 60 years of age now and in the future. The preferred solution will include a
cohesive plan using best practices to improve the transportation system of the Department by
incorporating additional curb-to-curb service provider(s).
The successful proposal will:
1. Provide detailed accounts on how proposer will be able to serve clients at least 8 hours a
day (Monday-Friday). This should include the number of drivers and vehicles
(ambulatory and wheelchair accessible) currently operating in Erie County that will be
used for this program. All vehicles must be equipped with NYS Department of
Transportation inspection sticker/permits and must be always approved while they are in
use. All vehicles must be air-conditioned.
2. Provide how proposer will best ensure picking up clients within 30 minutes of being
notified of being ready.
3. Provide a backup vehicle in the event of breakdowns and a substitute driver in case of
driver absence.
4. Provide services throughout Erie County, including rural, suburban and urban areas.
5. A plan, or previous experience, to incorporate any technology needed for program with
current technology and scheduling software being used by the Department.
6. Approaches to identify plans to meet current and future demands for service .
7. Must provide customer assistance before, during and after the ride is complete. This may
include assisting clients to make sure vehicle suits the individual’s needs (i.e. more leg
room, and a larger trunk area for assistive devices or wheelchairs, wheelchair lift, etc.).
8. Use the shortest possible distance, unless a detour/obstruction is present.
9. Must provide references and examples of program success for similar organizations.
VII. STATEMENT OF RIGHTS
UNDERSTANDINGS
Please take notice, by submission of a proposal to this request for proposals, the proposer
agrees to and understands:
• That any proposal, attachments, additional information, etc. submitted pursuant to this
Request for Proposals constitute merely a suggestion to negotiate with the County of Erie
and is not a bid under Section 103 of the New York State General Municipal Law ;
• Submission of a proposal, attachments, and additional information shall not entitle the
proposer to enter into an agreement with the County of Erie for the required services;
• By submitting a proposal, the Proposer agrees and understands that the County of Erie is
not obligated to respond to the proposal, nor is it legally bound in any manner whatsoever
by submission of same;
• That any and all counter-proposals, negotiations or any communications received by a
proposing entity, its officers, employees or agents from the County, its elected officials,
officers, employees or agents, shall not be binding against the County of Erie, its elected
officials, officers, employees or agents unless and until a formal written agreement for
the services sought by this RFP is duly executed by the both parties and approved by the
Erie County Legislature, the Erie County Fiscal Stability Authority, and the Office of the
Erie County Attorney.
In addition to the foregoing, by submitting a proposal, the Proposer also understands and
agrees that the County of Erie reserves the right, and may at its sole discretion exercise, the
following rights and options with respect to this Request for Proposals:
• To reject any or all proposals;
• To issue amendments to this RFP;
• To issue additional solicitations for proposals;
• To waive any irregularities in proposals received after notification to proposers affected;
• To select any proposal as the basis for the negotiations of a contract, and to negotiate
with one or more of the proposers for amendments or other modifications to their
proposals;
• To conduct investigations with respect to the qualifications of each Proposer;
• To exercise its discretion and apply its judgment with respect to any aspect of this RFP,
the evaluation of proposals, and the negotiations and award of any contract;
• To enter into an agreement for only portions (or not to enter into an agreement for any) of
the services contemplated by the proposals with one or more Proposers;
• To select the proposal that best satisfies the interests of the County and not necessarily on
the basis of price or any other single factor;
• To interview the Proposer(s);
• To request or obtain additional information the County deems necessary to determine the
ability of the Proposer;
• To modify dates;
• All proposals prepared in response to this RFP are at the sole expense of the Proposer,
and with the express understanding that there will be no claim, whatsoever, for
reimbursement from the County for the expenses of preparation or submission of any
proposal;
• While this is a RFP and not a bid, the County reserves the right to apply the case law
under General Municipal Law § 103 regarding bidder responsibility in determining
whether a Proposer is a responsible vendor for the purpose of this RFP process;
• The County is not responsible for any internal or external delivery delays which may
cause any proposal to arrive beyond the stated deadline. To be considered, proposals
MUST arrive at the place specified herein and be time stamped prior to the deadline.
EVALUATION
The following criteria, not necessarily listed in order of importance, will be used to
review the proposals. The County reserves the right to weigh its evaluation criteria in any
manner it deems appropriate:
• Proposer’s demonstrated capability to provide the services across Erie County;
• Proposer’s demonstrated capability to provides services for all clients, ambulatory, those
with assistive devices and any sized wheelchairs;
• Evaluation of the professional qualifications, personal background and resume(s) of
individuals involved in providing services;
• Proposer’s experience to perform the proposed services;
• Proposer’s ability to serve the demographic targeted by the Department;
• Proposer’s plan to position the Department for future success in transportation services;
• Proposer’s process to vet drivers, including but not limited to driving history and
background check;
• Evaluation of the Proposer’s fee submission. It should be noted that while price is not the
only consideration, it is an important one;
• A determination that the Proposer has submitted a complete and responsive proposal as
required by this RFP;
• An evaluation of the Proposer’s projected approach and plans to meet the requirements of
this RFP;
• The Proposer’s presentation at and the overall results of any interview conducted with the
Proposer;
• Proposer MUST sign the Proposal Certificate attached hereto as Schedule “A”. Unsigned
proposals will be rejected;
• Proposer may be required to give an oral presentation to the County to clarify or
elaborate on written proposal;
• No proposal will be accepted from nor any agreement awarded to any proposer that is in
arrears upon any debt or in default of any obligation owed to the County. Additionally,
no agreement will be awarded to any proposer that has failed to satisfactorily perform
pursuant to any prior agreement with the County.
CONTRACT
After selection of the successful Proposer, a formal written contract will be prepared by
the County of Erie and will not be binding until signed by both parties, and, if necessary,
approved by the Erie County Legislature, the Erie County Fiscal Stability Authority and the
Office of the County Attorney. NO RIGHTS SHALL ACCRUE TO ANY PROPOSER BY THE
FACT THAT A PROPOSAL HAS BEEN SELECTED BY THE COUNTY FOR SUBMISSION
TO THE ERIE COUNTY LEGISLATURE AND/OR THE ERIE COUNTY FISCAL
STABILITY AUTHORITY FOR APPROVAL. THE APPROVAL OF SAID LEGISLATURE
AND/OR AUTHORITY MAY BE NECESSARY BEFORE A VALID AND BINDING
CONTRACT MAY BE EXECUTED BY THE COUNTY.
The term of the contract shall be for one (1) 12-month period commencing February 1,
2027 and terminating January 31, 2028. [The County in its sole discretion may extend the
agreement beyond its initial term for up to four (4) additional 12-month periods with the same
conditions with annual update to reflect the Consumer Price Index].
INDEMNIFICATION AND INSURANCE
The Proposer accepts and agrees that the language in substantially the following form
will be included in the contract between the Prosper and the County:
“In addition to, and not in limitation of the insurance requirements contained
herein the Consultant agrees:
(a) That except for the amount, if any, of damage contributed to, caused by or
resulting from the negligence of the County, the Consultant shall indemnify
and hold harmless the County, its officers, employees and agents from and
against any and all liability, damage, claims, demands, costs, judgments, fees,
attorney’s fees or loss arising directly or indirectly out of the acts or omissions
hereunder by the Consultant or third parties under the direction or control of
the Consultant; and
(b) To provide defense for and defend, at its sole expense, any and all claims,
demands or causes of action directly or indirectly arising out of this
Agreement and to bear all other costs and expenses related thereto.
Upon execution of any contract between the Proposer and the County, the Proposer will
be required to provide proof of the insurance coverage described in Schedule “B”.
Lower liability, auto, and/or excess umbrella coverage limits than stated in Schedule “B”
may be acceptable. We welcome all prospective bidders to respond even if current
coverages are less than stated in Schedule “B”, as the insurance requirements are
negotiable.
Insurance coverage in amount and form shall not be deemed acceptable until approved by
the County Attorney.
INTELLECTUAL PROPERTY RIGHTS
The Proposer accepts and agrees that language in substantially the following form will be
included in the contract between the Proposer and the County:
“All deliverables created under this Agreement by the Proposer are to be considered
‘works made for hire’. If any of the deliverables do not qualify as ‘works made for hire’ ,
the Proposer hereby assigns to the County all right, title and interest (including ownership
of copyright) in such deliverables and such assignment allows the County to obtain in its
name copyrights, registrations and similar protections which may be available. The
Proposer agrees to assist the County, if required, in perfecting these rights. The Proposer
shall provide the County with at least one copy of each deliverable.
The Proposer agrees to indemnify and hold harmless the County for all damages,
liabilities, losses and expenses arising out of any claim that a deliverable infringes upon
an intellectual property right of a third party. If such a claim is made, or appears likely to
be made, the Proposer agrees to enable the County’s continued use of the deliverable, or
to modify or replace it. If the County determines that none of these alternatives it
reasonably available, the deliverable will be returned.
All records compiled by the Proposer in completing the work described in this
Agreement, including but not limited to written reports, source codes, studies, drawings,
blueprints, negatives of photographs, computer printouts, graphs, charts, plans,
specifications and all other similar data, shall become and remain the property of the
County. The Proposer may retain copies of such records for its own use.”
NON-COLLUSION
The Proposer, by signing the proposal, does hereby warrant and represent that any
ensuing agreement has not been solicited, secured or prepared directly or indirectly, in a manner
contrary to the laws of the State of New York and the County of Erie, and th at said laws have not
been violated and shall not be violated as they relate to the procurement of the performance of
the agreement by any conduct, including the paying or the giving of any fee, commission,
compensation, gift, gratuity or consideration of any kind, directly or indirectly, to any County
employee, officer or official.
CONFLICT OF INTEREST
All Proposers must disclose with their proposals the name of any officer, director or
agent who is also an employee of the County of Erie. Further, all Proposers must disclose the
name of any County employee who owns, directly or indirectly, an interest of ten percent or
more in the firm or any of its subsidiaries or affiliates.
There shall be no conflicts in existence during the term of any contract with the County.
The existence of a conflict shall be grounds for termination of a contract.
COMPLIANCE WITH LAWS
By submitting a proposal, the Proposer represents and warrants that it is familiar with all
federal, state and local laws and regulations and will conform to said laws and regulations. The
preparation of proposals, selection of Proposers and the award of the contracts are subject to
provisions of all Federal, State and County laws, rules and regulations.
CONTENTS OF PROPOSALS
The New York State Freedom of Information Law as set forth in Public Officers Law,
Article 6, Sections 84 et seq., mandates public access to government records. However,
proposals submitted in response to this RFP may contain technical, financial backgroun d or other
data, public disclosure of which could cause substantial injury to the Proposer’s competitive
position or constitute a trade secret. Proposers who have a good faith belief that information
submitted in their proposals is protected from disclosure under the New York State Freedom of
Information Law shall:
a) Insert the following notice on the front page of its proposals:
“NOTICE
The data on pages ___ of this proposal identified by an asterisk (*) contains
technical or financial information constituting trade secrets or information the
disclosure of which would result in substantial injury to the proposer’s
competitive position.
The proposer requests that such information be used only for the evaluation of
the proposal, but understands that any disclosure will be limited to the extent
that the County considers proper under the law. If the County enters into an
agreement with this proposer, the County shall have the right to use or disclose
such information as provided in the agreement, unless otherwise obligated by
law.”
and
b) Clearly identify the pages of the proposals containing such information by typing in
bold face on the top of each page “ * THE PROPOSER BELIEVES THAT THIS
INFORMATION IS PROTECTED FROM DISCLOSURE UNDER THE
STATE FREEDOM OF INFORMATION LAW. ”
The County assumes no liability for disclosure of information so identified, provided that
the county has made a good faith legal determination that the information is not protected from
disclosure under applicable law or where disclosure is required to co mply with an order or
judgment of a court of competent jurisdiction.
The contents of the proposal which is accepted by the County, except portions “Protected
from Disclosure”, may become part of any agreement resulting from this RFP.
EFFECTIVE PERIOD OF PROPOSALS
All proposals must state the period for which the proposal shall remain in effect (i.e. how
much time does the County have to accept or reject the proposal under terms proposed). Such
period shall not be less than 180 days from proposal date.
SCHEDULE “A”
PROPOSER CERTIFICATION
The undersigned agrees and understands that this proposal and all attachments, additional
information, etc. submitted herewith constitute merely an offer to negotiate with the County of
Erie and is NOT A BID. Submission of this proposal, attachments and ad ditional information
shall not obligate or entitle the proposing entity to enter into a service agreement with the County
of Erie for the required services. The undersigned agrees and understands that the County of Erie
is not obligated to respond to this proposal nor is it legally bound in any manner whatsoever by
the submission of same. Further, the undersigned agrees and understands that any and all
proposals and negotiations shall not be binding or valid against the County of Erie, its directors,
officers, employees or agents unless an agreement is signed by a duly authorized officer of the
County of Erie and, if necessary, approved by the Erie County Legislature and Erie County
Fiscal Stability Authority and the Office of the County Attorney.
It is understood and agreed that the County of Erie reserves the right to reject
consideration of any and all proposals including, but not limited to, proposals which are
conditional or incomplete. It is further understood and agreed that the County of Erie reserves all
rights specified in the Request for Proposals,
It is represented and warranted by those submitting this proposal that except as disclosed
in the proposal, no officer or employee of the County of Erie is directly or indirectly a party to or
I any other manner interested in this proposal or any subsequent service agreement that may be
entered into.
Proposer Name
By: ______________________________
Name and Title
SCHEDULE B
COUNTY OF ERIE STANDARD INSURANCE REQUIREMENTS
1. The Agency shall obtain, at its own cost and expense the following insurance coverage with insurance
companies licensed in the State of New York and shall provide a Certificate of Insurance as evidence of
such coverages on the attached County of Erie Standard Insurance Certificate or its equivalent. It is also
agreed that such insurance will be kept in full force during the life of the contract, and in default thereof,
this contract shall be void and of no effect.
A. Comprehensive/Commercial General Liability -with a minimum combined single limit of
bodily injury and property damage of $1,000,000 per occurrence and annual aggregate. The
coverage shall include Premises and Operations; Products/Completed Operations; Independent
Contractors; Contractual Liability (sufficient to cover all liability assumed under contracts with the
County of Erie); -Personal Injury Liability (Coverages A, B & C)
B. Automobile Liability -with a minimum combined single limit of liability for Bodily Injury and
Property Damage of $1,000,000 each occurrence. The coverage shall include Owned, Hired, and
Non-Owned Autos (Symbol "1" should be designated for Liability Coverage on the Business Auto
Policy).
C. Excess "Umbrella" Liability -with a minimum limit of $1,000,000.
D. If professional services are provided - Professional Liability -with a minimum limit of
$1,000,000.
E. Worker's Compensation and Employers' Liability -provides statutory coverage in compliance
with the Worker's Compensation Law of the State of New York. Evidence of Workers’
Compensation must be on forms approved by the New York State Workers’ Compensation Board.
2. Comprehensive/Commercial General Liability, Automobile Liability, and Excess "Umbrella" Liability
shall name the County of Erie as additional insured. The Certificate Holder should be addressed as follows:
County of Erie, c/o Department of Law, 95 Franklin St., Room 1634, Buffalo, New York 14202.
3. All policies in which the County of Erie is named as an additional insured shall provide that
A. The insurance company or companies issuing the policies shall have no recourse against the
County of Erie for payment of any premiums or assessments under any form of policy.
B. The insurance shall apply separately to each insured (except with respect to the limit of liability).
4. All entities which have elected to become self-insurers for liabilities formerly covered by policies of
Automobile, General, Excess Umbrella Professional Liability Insurance, Worker's Compensation and
Disability Benefits are required to provide to the Department, proof of coverage equivalent to the limits
required.
5. Prior to cancellation or non-renewal of the above policies, the insurer will endeavor to provide 30
(thirty) days advance written notice to the County of Erie, Department of Law, 95 Franklin Street, Room
1634, Buffalo, New York 14202 and the Agency requesting the certificate.
6. All Certificates of Insurance shall be approved by the County of Erie Department of Law prior to the
inception of work, and all payments will be delayed until the requirements are met.
SCHEDULE “G”
EQUAL PAY CERTIFICATION
In order to comply with Executive Order 13 date November 6, 2014, we hereby certify that we
are in compliance with federal law, including the Equal Pay Act of 1963, Title VII of the Civil
Rights Act of 1964, Federal Executive Order 11246 of September 24, 1 965 and New York State
Labor Law Section 194 (together “Equal Pay Law”). We understand that this certification is a
material component of this contract. Violation of the provisions of Executive Order 13, which is
attached hereto and made a part hereof, can constitute grounds for the immediate termination of
this contract and may constitute ground for determining that a bidder is not qualified in future
county contracts.
We have evaluated wages and benefits to ensure compliance with the Equal Pay Law. We certify
that we have not been the subject of an adverse finding under the Equal Pay Law within the
previous five (5) years and, in the alternative, if we were the subject of an adverse finding under
the Equal Pay Law within the previous five (5) years, we have annexed a detailed description of
the finding(s). In addition, we have annexed a detailed description of any currently pending
claims under the Equal Pay Law in which we are involved.
___________________________________
Signature
Verification
STATE OF _______________)
COUNTY OF _____________) SS:
A)
__________________________________________________, being duly sworn, states he or
she is the owner of (or a partner in) ________________________________________________,
and is making the foregoing Certification and that the statements and representations made in the
Certification are true to his or her own knowledge.
B)
___________________________________________________, being duly sworn, states he or
she is the Name of Corporate Officer _____________________________________________, of
_____________________________________, Title of Corporate Officer Name of Corporation
the enterprise making the foregoing Certification, that he or she has read the Certification and
knows its contents, that the statements and representations mad in the Certification are true to his
or her own knowledge, and that the Certification is made at the direction of the Board of
Directors of the Corporation.
Sworn to before me this ______
Day of ___________, 20_____.
EXHIBIT “A”
Total Units of Service for Last 5 years
2021: 3,135 Total Rides / 261 Rides Per Month
2022: 2,492 Total Rides / 208 Rides Per Month
2023: 4,741 Total Rides / 395 Rides Per Month
2024: 3,692 Total Rides / 307 Rides Per Month
2025**: 7,782 Total Rides / 649 Rides Per Month
**Providing 20 Clients Transport to 4 Different Social Adult Day Locations – 275-350 Rides
per month
**Providing 15 Dialysis Clients Transport to 8 different Dialysis Locations – 150-200 Rides
per month
PROPOSER FLEET AND DRIVERS
Total
Number of Drivers
Number of Vehicles in Fleet
Average Monthly Trips (Past 12
months)
Maximum Monthly Trips
Average Will Call Pickup
Response Time (Past 12 months)
EXHIBIT “B”
Please include this page with your proposal.
Erie County Department for the Aging-RFP# 2026-043VF – Service Area Breakdown
Service Area Able to Serve Area (Yes/No)
All of Erie County
City of Buffalo
First and Second Ring Suburbs
Third Ring Suburbs
First and Second Ring Suburbs include: Amherst (includes Williamsville), Aurora (includes
East Aurora) Cheektowaga (includes Depew and Sloan), Eden, Elma, Evans (includes Angola),
Hamburg (includes Blasdell and Village of Hamburg), Lackawanna, Lancaster (includes
Depew), Orchard Park, Tonawanda (includes City of Tonawanda and Kenmore), West Seneca
Third Ring Suburbs include: Alden, Boston, Brant (includes Farnham), Clarence, Colden,
Collins (includes Gowanda), Concord (includes Springville), Grand Island, Holland, Marilla,
Newstead (includes Akron), North Collins, Sardinia, Wales
Exhibit “C”
LIST OF PROPOSER’S FLEET OF VEHICLES
Year Make/Model Mileage Seating
Arrangement/Capacity
EXHIBIT “D”
This page must be submitted separately from the main proposal.
Erie County Department for the Aging RFP# 2026-043VF-Cost Proposal
***Surcharge is one-time fee for the day of service and applies for the following towns:
Alden, Boston, Brant (includes Farnham), Clarence, Colden, Collins, Concord (includes
Springville), Grand Island, Holland, Marilla, Newstead (includes Akron), Sardinia, Wales
Description of Service (from client residence to drop-off
location)
Cost of Service
Ambulatory Transportation 0-10.9 Miles $
Ambulatory Transportation 11-20.9 Miles $
Ambulatory Transportation 21-30.9 Miles $
Ambulatory Transportation 31-40.9 Miles $
Ambulatory Transportation 41-50.9 Miles $
Ambulatory Transportation 51+ Miles $
Wheelchair Transportation 0-10.9 Miles $
Wheelchair Transportation 11-20.9 Miles $
Wheelchair Transportation 21-30.9 Miles $
Wheelchair Transportation 31-40.9 Miles $
Wheelchair Transportation 41-50.9 Miles $
Wheelchair Transportation 51+ Miles $
Vehicle Surcharge (***designated municipalities) $
- Page Type
- rfps
- Bid Number
- RFP-purchasing-sites-www3.erie.gov.purchasing-files-2026-07-2026-043vf-older-adult-transportation-services-rfp-2026
- Department
- DEPARTMENT FOR THE AGING
- Opening Date
- Friday, August 28, 2026
- Pdf Enriched
- Yes
DEPARTMENT FOR THE AGINGIssuing agency·Buffalo, NY·via the Erie County NY Purchasing Department